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As the world's leading provider of travel insurance and assistance benefits, people place their trust in our experience. With over 21'500 employees and an international network comprising 900'000 doctors, clinics and service providers, you will receive emergency worldwide assistance around the clock.
Our operational units carry out over 70 million interventions per year worldwide. In doing so, we can draw upon modern,
advanced technologies, such as telemedicine, as well as an international network of doctors and other specialists. This enables us to provide help quickly and efficiently, even in difficult conditions.

Frequently asked questions

We are pleased to provide you answers to some of the most commonly asked questions about our products.

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General terms of contract - forms - travel documents
The general terms and conditions of contract form the basis for every insurance contract. Here you will find all the terms and conditions for the individual insurance products.

Inspiration

Whether you decide on an action-packed city break, a relaxing beach holiday or an exotic tour, you can find the relevant information for each option. How you should prepare depends on the type of holiday you are planning. We provide you with everything you need to know about the relevant type of holiday.

Travel tips

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Your well-being is our main concern. So you can fully enjoy your holidays, we would like to give you some valuable tips on how to prepare your trip and for during the trip. We are pleased to advise you – so you arrive at your destination healthy and happy.

Preparing for your trip

To help you be properly prepared for your trip, we have put together a clearly laid-out checklist with the key points that you can download as a PDF and, if you wish, print out. You can also find important information and our advice for travelling safely abroad.

Schengen entry

Are you expecting visitors from abroad or do you want to travel to Switzerland yourself soon? So that you can quickly negotiate Switzerland’s entry and exit procedures we have put together a checklist containing the basic entry requirements.
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Allianz Travel offers individual travelers insurance for couples or families, and assistance solutions that are tailor-made to your personal requirements. Annual travel insurances are comprehensive plans and offer immediate help in case of emergency, thanks to Allianz Travel's many years of experience.

Allianz Travel Switzerland (formerly Allianz Global Assistance & ELVIA) is part of the Allianz Partners Group, the world's leading provider of travel cancellation insurance and travel protection and assistance services. With more than 21,500 employees on five continents and a network of over 900,000 specialists, Allianz Partners Group is available to its customers around the globe, 365 days a year, around the clock.

There can be problems as early as in the run-up to a trip – here you can get help if you have taken out travel cancellation insurance. This gives you protection against heavy financial loss.

 

  • Swiss 24-hour emergency call centre
    friendly and professional
  • Telemedical consultations and medical assistance
    around the clock worldwide in the event of illness or accident
  • Accident and breakdown assistance
    in Switzerland and throughout Europe
  • High sums insured
    including assumption of health care costs abroad up to CHF 1 million
  • Travel baggage coverage
    including cover for cameras, laptops and sports equipment
  • Trip cancellation insurance
    unbureaucratic and customer-oriented