Emergency
24h emergency call center Allianz Travel
+41 44 202 00 00
+41 44 202 00 00
Our emergency call centre is always available for you
and offers fast and expert help worldwide around the clock!
If a damage event occurs which does not constitute an emergency, please refer to the General terms and conditions of insurance (GTC) regarding the steps to be taken and notify us of the event as soon as possible on your return and in writing. Click here for further information about claim notification.
Customer portal
Service Center
Please contact our Service Center at +41 44 283 32 22 or by e-mail.
Opening hours Service Center: Monday to Friday 08:00 - 18:00.
Allianz Partners Schweiz
Company

Allianz Travel offers individual travelers insurance for couples or families, and assistance solutions that are tailor-made to your personal requirements. Annual travel insurances are comprehensive plans and offer immediate help in case of emergency, thanks to Allianz Travel's many years of experience.
Allianz Travel Switzerland (formerly Allianz Global Assistance & ELVIA) is part of the Allianz Partners Group, the world's leading provider of travel cancellation insurance and travel protection and assistance services. With more than 21,500 employees on five continents and a network of over 900,000 specialists, Allianz Partners Group is available to its customers around the globe, 365 days a year, around the clock.
There can be problems as early as in the run-up to a trip – here you can get help if you have taken out travel cancellation insurance. This gives you protection against heavy financial loss.
- Swiss 24-hour emergency call centre
friendly and professional - Telemedical consultations and medical assistance
around the clock worldwide in the event of illness or accident - Accident and breakdown assistance
in Switzerland and throughout Europe - High sums insured
including assumption of health care costs abroad up to CHF 1 million - Travel baggage coverage
including cover for cameras, laptops and sports equipment - Trip cancellation insurance
unbureaucratic and customer-oriented